Every piece of your information at pep20 is handled with the utmost care. What we collect, why we collect it, and how we protect it — it's all clearly explained right here.
In plain terms: This Privacy Policy explains what information pep20 collects from you, why we collect it, and how we keep it safe. We believe you should have full control over your own data.
Pep20 ("we", "our") is an internationally licensed online betting and gaming platform operating in Bangladesh. We place the highest priority on the privacy of our members ("you", "your").
This Privacy Policy explains what personal data pep20 collects when you use our website, mobile application, and related services — and how we use, store, and protect that data, along with your rights.
By creating an account or using pep20's services, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.
This policy is originally written in Bengali. In case of any translation, the Bengali version shall prevail.
Pep20 only collects information that is strictly necessary to provide our services. We collect two types of data:
Information you provide when creating an account or using our services:
| Data Type | Purpose | Status |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Mandatory |
| Mobile Number | Communication & OTP Verification | Mandatory |
| Email Address | Account information & notifications | Mandatory |
| NID / Passport | KYC Verification | Mandatory |
| Payment Information | Transaction Processing | Mandatory |
| Address | Account Verification | When Required |
Information automatically collected when you use our platform:
Pep20 uses the information it collects for the following purposes:
Our Commitment: Your data is never shared with third parties for marketing purposes. Advertisers do not have access to your information.
Pep20 uses industry-leading technology to keep your data secure. Our security measures include:
How long we retain your data depends on the type of information and our legal obligations:
In the event of a security breach: We will notify the relevant members and authorities within 72 hours.
Pep20 never sells your personal data or shares it for marketing purposes. However, information may be disclosed in the following limited circumstances:
Companies that support our operations — such as payment processors and game providers — may access limited data as needed, but are not permitted to use it for their own purposes.
Data may be disclosed due to legal obligations in the following circumstances:
Wherever legally possible, we will notify members in advance before sharing their data with any third party.
Cookies are small text files stored in your browser. pep20 uses the following types of cookies:
Cookie Controls: To disable optional cookies, use your account settings or browser settings.
As a pep20 member, you have the following rights over your personal data:
To exercise your rights: Email us at support@pep20.bet or reach us via live chat. We will take action within 30 days.
Pep20 strictly prohibits the registration and use of its services by anyone under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that an account has been created by someone under 18, that account will be immediately closed and all associated data will be permanently deleted.
For Parents: If you suspect your child has registered on pep20, please contact support@pep20.bet immediately.
Pep20 may update this Privacy Policy from time to time. For significant changes, members will be notified by email or via an on-platform notice.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Live Chat: 24/7 Live Support in Bengali
Email: support@pep20.bet
Response Time: Within 2–48 Hours (Depending on Type)
If we are unable to resolve your concern, you have the right to lodge a complaint with the data protection authority in your country.
Your data is never sold or shared with third parties.
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